Terms & Conditions

If you provide any information that is untrue, inaccurate, incomplete, or not current, or if GoDukkan.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, GoDukkan.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of GoDukkan.com you agree to be bound by the Terms and Conditions.

Cancellation by GoDukkan.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit/debit card has been charged, the said amount will be reversed back into your Card Account. No cash disbursement shall be made under any condition whatsoever.

Cancellations by the Customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. GoDukkan.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by GoDukkan.com and accept GoDukkan.com's decision regarding the cancellation

Third-Party Vendor (Re-sellers / Distributors / Supplier / Trader) Products
Along with the terms and conditions, these additional terms are applicable in case you have bought any products which is not manufactured by GoDukkan.com In other words these additional terms and conditions are applicable in case you buy products sold on GoDukkan.com by third-party vendors You understand and agree that there may be certain products, which will be not be able to control the transactions or the acts and omissions of the Vendors in such transactions. When you buy such products from the Site the following additional terms and conditions will become applicable:

GoDukkan.com is not responsible for any non-performance or breach of any contract entered into between you and the Vendor. GoDukkan.com cannot and does not guarantee that the Vendors will perform any transaction concluded on the Site

GoDukkan.com does not make any representation or warranty as to the attributes (such as quality, worth, marketability, etc.) of the items or services proposed to be sold on the Site by the Vendor/re-seller. In particular, GoDukkan.com does not implicitly or explicitly support or endorse the sale of

You Agree and Confirm
You may not use the Site for any of the following purposes:
GoDukkan.com owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. GoDukkan.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. GoDukkan.com is and shall be under no obligation

Copyright & Trademark
GoDukkan.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, that appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of GoDukkan.com or any third party's intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to GoDukkan.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of GoDukkan.com. You may not modify, distribute, or re-post anything on this website for any purpose. The GoDukkan.com names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of GoDukkan.com All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner.

GoDukkan.com or any third party including but not limited to breach of any warranties, representations, or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

This User Agreement is effective unless and until terminated by either you or GoDukkan.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. GoDukkan.com may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to GoDukkan.com. Upon any termination of the User Agreement by either you or GoDukkan.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. GoDukkan.com right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Stock Status "On Demand"
Please note that items marked as “On Demand” will be ordered on your demand after payment. This will not guarantee the stock availability within our supplier and we will do our best to provide you the item as soon as possible.

When you visit the Website or send emails to GoDukkan.com, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Entire Agreement
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and GoDukkan.com with respect to the GoDukkan.com

Welcome to the GoDukkan.com . In using the GoDukkan.com service you are deemed to have accepted the terms and conditions listed below.

All products/services and information displayed on GoDukkan.com constitute "Deals". Your order for purchase constitutes your "Deals" which shall be subject to the terms and conditions as listed below. GoDukkan.com reserves the right to accept or reject your Order. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of GoDukkan.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer Order.

Account and Registration Obligations
"Your Information" is defined as any information you provide to us in the registration, buying, or listing process, in the feedback area, or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. GoDukkan.com shall not be liable to any person for any loss or damage that may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below or you can reset immediately your password with forget password link on the register page. If GoDukkan.com has reason to believe that there is likely to be a breach of security or misuse of the GoDukkan.com Site, we may require you to change your password or we may suspend your account without any liability to GoDukkan.com.

You also agree to:

1. Provide true, accurate, current, and complete information about yourself as prompted by the GoDukkan.com registration form (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by GoDukkan.com for redelivery shall be claimed from you.
You will use the services provided by GoDukkan.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site
You will provide authentic and true information in all instances where such information is requested of you. GoDukkan.com reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), GoDukkan.com has the right in its sole discretion to reject the registration and debar you from using the Services of GoDukkan.com and/or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
Before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
Transmitting material that encourages conduct that constitutes a criminal offense results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.
Gaining unauthorized access to other computer systems.
Interfering with any other person's use or enjoyment of the Site.
Breaching any applicable laws
Interfering or disrupting networks or websites connected to the Site.
Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.
(1) to maintain any Comments in confidence;
(2) to pay you any compensation for any Comments; or
(3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". GoDukkan.com does not regularly review posted Comments but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant GoDukkan.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify GoDukkan.com and its affiliates for all claims resulting from any Comments you submit. GoDukkan.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third-party

Payment Terms
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
The United Arab Emirates is our country of domicile.
Minors under the age of 18 shall be prohibited from registering as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currencies).